There are many ways to successfully manage and motivate your team. But one of the most successful is implementing a weekly team meeting. This helps everyone stay on the same page and understand exactly what is expected for the upcoming week.

There’s nothing like starting off the week fresh and prepared, so Monday morning is the best day for a weekly team meeting.

The meeting should be held before the office opens, as this provides the best opportunity to hold a precise and powerful meeting. Designate a meeting area and specific time for staff attendance.

Allow your team sufficient time to perform all opening task responsibilities before settling in to the weekly meeting. Your staff will be much more attentive during the meeting knowing that the office is ready to greet patients and all messages have been returned.

During your weekly meetings, addressing the following three key points will keep your team focused and productive.

3 key points

1. Staff motivation. Begin every meeting with motivating, positive stories and anecdotes.

For example: Highlight the positive execution of office procedures, and offer recognition and praise to select team members. Recognize a team member who went above and beyond their job duties, and remember to share great patient testimonials with your staff.

Sometimes they don’t get to hear about the marked progress a patient experienced so it’s important for them to know how chiropractic is helping patients. Avoid focusing too much on statistics, and instead highlight exceptional behavior and encounters.

It can be tempting to point fingers when procedures aren’t being followed, but it’s more effective to focus on solutions and the importance of office procedures.

Always point to the procedure that needs to be re-trained, not the person who failed to implement the procedure. This dramatically lowers your team’s defenses and it’s easier to get back on track when you’re not assigning blame.

2. Goal setting. This is an opportunity to incorporate short-term goal setting for the upcoming week. It’s a time to plan for any upcoming events that require advance preparation and notice.

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