WASHINGTON – Light is starting to peek into the dark confusion of health care quality and costs.
For consumers who want to know, there are now ways to compare cost estimates for surgeries. You can learn how often hospitals lose patients, and how often they get them back after less than a month because of complications and mistakes.
This increased transparency is one of the great hopes among health care reformers for tackling the high cost of American medicine. Employers, who pay for most health care through employee insurance, are pressing for more information and are giving it to their workers.
You can go online and do some comparison shopping for a hospital at the federal government's www.hospital compare.hhs.gov.
The Leapfrog
Group, the health care watchdog of the nation's largest employers, runs
a Web site – www.leapfroggroup.org – for consumers to review and
compare local hospital safety, quality and efficiency information. Consumers
Union offers a site that reports hospitals having the most trouble
stopping the spread of infections among patients
(www.stophospitalinfections.org/infection_prevention/). Much of
this material comes from the U.S. Department of Health and Human
Services. The department's Centers for Medicare and Medicaid Services
collects mountains of information from hospitals and doctors who treat
Medicare and Medicaid patients. Until recently, however, the department hasn't been able to do much data mining with this information. Hospitalcompare
starts things moving in the right direction. With a few keystrokes, you
can line up any three hospitals to judge where you'd like, say, a hip
replacement. Baylor Regional Medical Center at Plano charges
Medicare an average of $11,522 for this type of procedure. Medical
Center of Plano charges $11,174. Texas Health Presbyterian Hospital
Plano charges $10,813. The Web site also offers survey results on
patient satisfaction and compliance with a list of straightforward
medical safety procedures. All three of the Plano sites scored well on
putting patients on an antibiotic an hour before surgery to prevent
infection. All did far worse in explaining to patients what medications
they were getting and why.