While the White House works to streamline an inefficient healthcare system, chiropractor Dr. Brian Schuessler is taking a big step forward in his small Destin practice.

“I’d been looking at software for a couple of years,” Schuessler said.

Schuessler’s old record keeping system at Pro-Active Chiropractic was “expensive and inefficient,” a problem echoed by Americans leaning on the government to make drastic improvements in the cost and quality of the healthcare experience.

Consumers, providers and insurance companies have their own sets of concerns in what many call a broken healthcare system. From a physician’s perspective, filing a claim with an insurance provider costs them a small portion of their reimbursement.

It costs more money to have administrative staff process claims and keep medical records, an expense that is passed on to the patient.

The solution is to have all records, claims and payments go electronic, alleviating some of the cost in medical care.

Schuessler is doing his part in the transition to better methods by overhauling the way his office’s administrative side runs with new “integrative” software.

“Our previous software was promising all this stuff and it didn’t deliver,” he said.

The staff will be pulling away from filing paper claims with Medicare and Medicaid in a way that should provide relief for everyone involved, even the patient.

Schuessler recently purchased electronic health record software from Future Health, Inc. to maintain patient records, and process bills, claims and payments. This is the way, he said, all doctors’ offices will eventually go.

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